Restaurants

Burger King

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

plot 3 West Ln, Palacefields, Runcorn WA7 2XP, United Kingdom
3.5
998 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Located on Plot 3 West Lane in Palacefields, Runcorn, Burger King stands out as a go-to fast food destination for those craving classic, flame-grilled American-style burgers served with a British twist. This popular fast food restaurant is renowned for its signature Whopper®, a succulent beef patty grilled to perfection over an open flame, layered with ripe tomatoes, crisp freshly cut lettuce, creamy mayo, tangy pickles, a swirl of ketchup, and sharp sliced onions, all nestled between a soft, toasted sesame seed bun. For the truly hungry, the Double Whopper® doubles the indulgence with two juicy flame-grilled patties, maintaining those bold and fresh flavors that Burger King fans adore.

Beyond the burgers, the menu offers an appealing variety of sides and refreshing accompaniments. Whether you prefer large, crispy fries or crunchy onion rings, your meal comes complete with a chilled soft drink to balance the smoky and savory flavors. For a sweet finish, dig into decadent Ben & Jerry’s ice cream treats such as Cookie Dough, Chocolate Fudge Brownie, or Caramel Chew Chew — rich, creamy, and perfectly portioned to satisfy your dessert cravings.

Drink offerings range from classic CocaCola options like Coke Zero and Diet Coke to the playful fizz of Frozen Fanta in Blue Raspberry and Strawberry flavours, both perfect for cooling off on a warm day. Energy drink enthusiasts will appreciate Monster Mango Loco, a zesty and invigorating choice that adds a unique twist to the usual soda lineup.

What truly elevates the Burger King experience at Runcorn, however, is the warm and attentive service provided by the staff. Customers frequently praise individual team members such as Connor, Bartez, and Abbey Miles for their friendly, helpful, and authentic approach. Reviewers consistently highlight the attentive, above-and-beyond attitude of the staff, who not only ensure orders are accurate but go the extra mile to enhance each visit. One customer described a helpful staff member patiently guiding her through the ordering kiosk despite busy conditions, showcasing the restaurant’s commitment to guest satisfaction.

The atmosphere here is inviting and casual, making it ideal for quick family meals, friendly catch-ups, or a satisfying solo lunch. The high-quality ingredients shine through in every bite, and the efficient service keeps the experience smooth and enjoyable. Whether you're seeking the familiar comfort of a classic flame-grilled burger or looking to try something a little different, Burger King on West Lane delivers consistently flavorful meals backed by genuine customer care.

With its vibrant menu, dedicated staff, and welcoming ambiance, this Burger King location is more than just a fast food stop — it’s a local favourite where quality and service come together to create memorable dining moments. If you find yourself in Runcorn craving a mouthwatering burger experience, this is the place to go.

03 Notes from regulars

998 notes — the real pulse of the room.

3.5
Based on 998 verified notes
5 403
4 164
3 160
2 83
1 194
All Whopper Quiet Atmosphere Drive Through Chilli Cheese Bites Clean Restaurant Wait Time Hot Food Fresh Food Order Accuracy Online Ordering
Rachael Leatherbarrow.
3 month ago
Always great service with friendly staff especially Connor who went above and beyond and really made my day. Favourite Burger King around.
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Sue.
3 month ago
Was served by Bartez, he was super friendly and very helpful and helped me choose from your amazing menu, he’s a credit to the company and I think you should send him around your other restaurants to show the staff how amazing customer service should be, will definitely be back because this is my favourite BK
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Harry Salkeld.
4 month ago
I had a great experience dining at Burger King in Runcorn thanks to Abbey Miles. She was incredibly friendly, polite, and went above and beyond to make sure everything was just right with my order. Abbey’s positive attitude and helpful nature really stood out it’s not often you come across someone who genuinely cares about providing great service. She made my visit so much more enjoyable, and it’s clear she takes pride in her work. Excellent customer service like hers definitely deserves recognition!
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Abbey Miles.
4 month ago
Absolutely amazing service! Food was fresh and hot and staff are so friendly. Had abit of trouble on the kiosk and a young girl came over and guided me through it despite being busy with other orders they was more than happy to help! Will definitely be coming back. Thank you Burger King staff
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Gracie Lloyd.
4 month ago
Absolutely loved this place! The burgers were juicy, flavorful, and cooked to perfection. You can tell they use high-quality ingredients, and the buns were fresh. I tried the steakhouse Angus and it was packed with flavor.
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Donelle.
5 month ago
Burger King is on the ground level with a drive throu and dine in. Which is easily accessible for prams and wheel chairs. It has a good size free car park up to 1½ hours. Car park is monitored by 3rd party. Burger King is quite big inside and kept clean. Quite spacious around the tables and aisles for prams and wheel chairs. Get extra benefits and discounts from your receipt or by downloading the free app. Cold drinks are unlimited. Staff are polite, friendly and helpful. No wait time as very quick to serve, meals are freshly prepared and therefore hot when you get them. They do a lot of deliveries through third parties. Wide range of meals on the board. Toilets on ground level and free WiFi. Three downsides to be noted: take your serviettes just in case needed as no toilet paper, it was always empty. Don't sit by the door it's not automated and can be quite draughty when left open. Music is a bit loader than normal, so don't sit by the speakers. Nice place to sit and chill, and enjoy your meal.
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eren isagi.
5 month ago
Came in last week, ordered myself and my daughter a meal each. Expected to be waiting quite a while to be honest as that’s what usually happens at other fast food places. But this place was actually fast. The food was ready a lot sooner than I had expected and it was fresh and hot. The food was really nice, I enjoyed it and so did my daughter. Not to mention, the staff are really friendly and helpful.
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Paul Fielding.
6 month ago
After a long day in work I popped through the drive thru and placed an order instantly with Roberto. I questioned about using my Blue Light Card and he said come to the window and he’d help…. That he did! Not only did he get it working he showed me how to do it for future. Roberto was pleasant, efficient, and on the ball, a credit to the store. Food was very quickly served, very nice and piping hot, chips salted perfectly and an ice cold drink on a hot day. Best fast food service and food I’ve had in a very long time. Thanks Roberto!
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 11:00 AM - 09:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday (today) 10:00 AM - 10:00 PM
Finding the door

plot 3 West Ln, Palacefields, Runcorn WA7 2XP, United Kingdom

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Great dessert
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
Crowd
  • Groups
  • Tourists
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • Has changing table(s)
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Paid parking lot
  • Parking
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